It happens far more often than you’d like: You’re discussing a sensitive topic with a friend, co-worker, or another acquaintance—and before you know it, the conversation turns from friendly to fierce.
You’re angry. They’re angry.
Everyone’s just way too fired up to communicate in a calm and collective manner.
The result: a failed conversation.
Why is it that two perfectly rational people become so angry amid a conversation where both simply want to communicate their ideas to one another?
In the book, the authors identify the causes that lead to such frustrating conversations—and offer effective methods to enhance your conversations and navigate tricky communication scenarios like a BOSS.
The book also provides valuable strategies to quickly recognize and alleviate potential conversational train wrecks before they go off the rails and get out of hand.
In this free course, we’ll explore some of my favorite Big Ideas from the book, to help you become a more effective conversationalist—both at home and in the workplace.
To get started, scroll down and follow the first lesson link below.
Hey, I'm Dean Bokhari. I'm an author, speaker, and trainer on all thngs Personal Development + Self-Improvement. My purpose in this giant spinning ball we all live on is to empower, entertain, and educate people *everywhere* to improve their lives + achieve their goals. If that’s what you’re into, you’ve come to the right place. Learn more dorky details here.
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