Hey friend, it’s Dean.
Here’s what I call the easiest refund policy in the world:
If you purchase any of my products + aren’t satisfied for any reason, all you need to do is email hi@deanbokhari.com with the word “return” in the subject line within 30 days of receiving your purchase. We’ll process a full refund within 1 business day of receiving the email.
Just make sure you include the name and email you purchased with and we’ll handle the rest.
And that’s it.
A single word and you’re done.
No hassles. No explanations. No nonsense.
Now that’s what I call easy.
–Dean
A few more notes about our policy:
- The following terms apply to digital products, such as courses, training, subscriptions, and all other online purchases:
- If you’re pre-ordering a course, your 30-day return window begins on the date the course comes out—so breathe easy, and enroll.
- Returns for all digital products are free.
- The following terms apply to physical products, such as The 1-2-5 Productivity Cards, books, and other physical product purchases:
- Return window: 30 days (items must be in new condition, unused, and in original packaging.)
- Refunds are processed within 1 business day of receiving your return.
- Return shipping for US orders: FREE – we’ll send you a prepaid label to return your product at no charge.
- Return shipping for international orders: fees paid by customer.
- Exchanges accepted for both defective and non-defective items: In the unlikely event that you receive a defective item (fyi: it’s never happened), you may exchange it for a new item at no charge and with free shipping.
- Need to start a return or exchange? Get in touch with us at hi@deanbokhari.com and we’ll get you taken care of right away.